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Creating a Dynamite Job Portfolio (Audio)
$99.00In this course you'll learn about the different aspects of your job package, including your resume, cover letter, and job portfolio. You'll also receive a plan that will get you to a job in 60 days, techniques for writing thank-you notes, and tips for choosing your references. -
Getting Your Job Search Started:(Audio)
$99.00In this course you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job. -
Building Better Teams (Audio)
$99.00In this course, you will learn how to evaluate your team player type, explore ways to build an effective team, and identify things that you can do to become a good team player. -
Conversational Leadership
$99.00In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Caf model. All of these tools will help you become a conversational leader and build stronger teams in your workplace. -
Research Skills(Audio)
$99.00In this course you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you'll learn how to find information using the library's Dewey Decimal System, journals, and the Internet. -
Call Center Training: Sales and Customer Service Training for Call Center Agents (Audio)
$99.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.