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Writing a Business Plan (Audio)
$99.00In this course you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; marketing, sales, and accounting terms. -
Risk Management (Audio)
$99.00In this course, you will learn about the seven R’s and four T’s that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company. -
Creating a Top-Notch Talent Management Program
$99.00In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans. -
PSW101 – The Role of the Support Worker
$99.00Describe the goal of support work. Describe the main responsibilities of the support worker. Identify the goal of the health care team. Identify the common members of a health care team. Distinguish between regulated and unregulated health care providers. Describe the importance of scope of practice in support work. Describe the significance of having a professional approach to support work. List the priorities in compassionate care. Identify the things to consider when solving problems. -
Conflict Resolution: Getting Along In The Workplace
$99.00In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language. -
Project Planning: All You Need to Know
$99.00Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. -
Employee Recognition: Appreciating Your Workforce
$99.00Here you are going to learn just what an employee recognition program is all about. Youre going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office. -
The Minute Taker’s Workshop (Audio)
$99.00You'll begin this course by learning what a minute-taker does and what skills they should have. Then, you'll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.