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Orientation Handbook: Getting Employees Off to a Good Start (Audio)
$99.00In this course you will learn why a new hire orientation is so important. You will also learn about the four components of employee commitment, and the commitment curve. Finally, you will learn how to develop a successful orientation and training programs. -
Customer Service Training: Critical Elements of Customer Service (Audio)
$99.00This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Creating Winning Proposals
$99.00In this course, you will learn how to locate potential funders and how to match funders interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders.